How can I get a response from Symantec about my anti-virus program I purchased. It has been charged to my credit card, and I can't get any response from them. I received a confermation of my order, but when I try to check my order status it says can't locate order. I hate to think that a company like Norton would use my credit card without getting my product to me. On the confermation, it said it would be shipped to my address, that has been over a week ago. I called my credit card company and it has been charged to my account. What can I do?
How can I confirm my order of anti-virus from symantec?virus
I hope you kept the confirmation of your order. The order number should be on it.
Can't you e-mail customer service and give the order number? In fact, if you didn't delete the confirming e-mail you could "reply" so Symantec would have all the necessary information to trace your package.
Our mail these past couple weeks has been like the pony express and I don't think these things are mailed out first class. Symantec is pretty good to deal with.
How can I confirm my order of anti-virus from symantec?anti virus
Symantec is called 'the black hole' because they buy up good programs to remove competition and then nothing good comes out.
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